Dynamic Systems Administrator and Business Liaison
4 weeks ago
About Us
\helpers us create a sustainable future for Western Australia by advancing the safe, responsible, and beneficial development of our state's energy and mineral resources. As part of our team, you will have the opportunity to make a real difference in the lives of West Australians and contribute to the growth of our economy.Career Opportunity
We are currently seeking an experienced DMS Administration and Business Support Officer to join our Information Management Services Branch. This is a fixed term opportunity for 6 months with the possibility for extension and/or permanency.About the Role
The successful candidate will form part of a dynamic team responsible for first level help desk support and second level technical support for the document management systems (DMS) managed by the branch. The role also provides systems maintenance, auditing, testing, security access, monitoring and configuration services to support business capacity and continuity of service, including data quality and integrity. The incumbent will be responsible for providing technical expertise and ensuring that DMS systems meet the needs of the organisation. You will work collaboratively with other teams to resolve technical issues and improve system performance.Key responsibilities of the role include:
- Providing technical assistance and support to staff regarding DMS usage and troubleshooting;
- Maintaining and upgrading DMS systems to ensure they remain secure and up-to-date;
- Developing and implementing policies and procedures related to DMS usage and management;
- Collaborating with other teams to resolve technical issues and improve system performance.
This is an excellent opportunity for an experienced IT professional to join a dynamic team and make a meaningful contribution to the department's operations. If you are passionate about technology and want to work in a supportive and collaborative environment, please apply for this exciting opportunity.
Requirements
To be eligible for this role, you must have:- A relevant degree in a field such as computer science, information technology, or a related field; and/or
- At least 3 years of experience in a similar role, preferably in a government agency or large organisation; and/or
- Demonstrated experience working with DMS systems and strong technical skills.
In addition to your technical skills, you must also have excellent communication and interpersonal skills, as well as the ability to work collaboratively with others. We value diversity and inclusion in the workplace and welcome applications from people of all backgrounds.
What We Offer
We offer a range of benefits, including:- A competitive salary of $93,183 - $109,204 per annum; and
- A generous superannuation scheme; and
- A flexible work arrangement policy, including remote work options; and
- Access to ongoing training and development opportunities; and
- A dynamic and supportive work environment.
Please note that these benefits may be subject to change and may not be applicable to all employees. For more information about the benefits we offer, please contact us directly.
How to Apply
To apply for this exciting opportunity, please submit your resume and a covering letter outlining your experience and qualifications. In your covering letter, please address the following points:- Your demonstrated experience working in a desktop support and/or service desk environment;
- Your knowledge of records and document management processes and principles and application of Electronic Document and Records Management Systems (EDRMS);
- Your sound interpersonal skills, including the ability to liaise and maintain positive relationships with clients and service providers.
We look forward to receiving your application. If you have any questions about this opportunity, please contact us directly.
Supporting Diversity and Inclusion
We value diversity and inclusion in the workplace and welcome applications from people of all backgrounds. We are committed to creating a workplace culture that is inclusive and respectful of all individuals. If you require any reasonable adjustments during the recruitment process, please let us know. We are an equal opportunity employer and encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, youth, and people of diverse sexualities. This helps us ensure our workforce is diverse, effective, and forward thinking, and is supported by the Equal Opportunity Act 1984 (WA). We are proud to be recognised as an Inclusive Employer for 2023-2024 by Diversity Council Australia. Learn more about our commitment to diversity and inclusion here.-
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