ICT Systems Administrator

5 days ago


Perth, Western Australia Programmed Full time

PERSOLKELLY, a leading recruitment provider in Australia, specializes in delivering high-quality temporary and permanent solutions for professional, ICT, government, STEM, management, and executive talent. Our company is committed to creating a safe and inclusive environment that values diverse backgrounds, experiences, and perspectives.

As an Election Helpdesk Team Member, you will be responsible for providing exceptional ICT support services to users of Commissioner systems and applications, ensuring that incidents are resolved efficiently and minimize impact on Commission business.

Key responsibilities include:

  • Systems Administration: Assist with systems administration tasks in Windows Active Directory (AD) and Azure AD environments, including deploying devices and applications, configuring network devices, and managing user accounts.
  • Technical Assistance: Respond to requests for ICT technical assistance via phone, email, and electronically supported applications, providing timely and effective solutions to users.
  • Hardware and Software Management: Prepare, install, configure, modify, and maintain computer hardware and software, including imaging processes, Microsoft365 office suite products, and peripherals such as MFDs, printers, scanners, modems, Wi-Fi access points, and MS Teams calling (Soft-Phones).
  • Configuration and Maintenance: Configure and maintain SOE hybrid deployment using Microsoft Endpoint Configuration Manager (SCCM) and Microsoft Intune configuration profiles and policies.
  • Troubleshooting and Support: Diagnose hardware, software, and application issues, advising users on appropriate action and solution options, and liaising between users and senior-level support team members to resolve issues.

We offer a competitive salary range of $60,000 - $80,000 per annum, depending on experience, plus additional benefits, including:

  • Professional Development Opportunities: Pursue your career goals with our comprehensive training programs and mentorship initiatives.
  • Flexible Working Arrangements: Enjoy a healthy work-life balance with our flexible working hours and remote work options.
  • Collaborative Work Environment: Join a dynamic team of professionals who value diversity, inclusion, and teamwork.

If you are a motivated and experienced ICT professional looking to advance your career, apply now and take the first step towards joining our talented team at PERSOLKELLY.



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