Administrative Support Specialist
17 hours ago
An exciting opportunity has arisen for a Scheduling Officer to join Service Stream in a dynamic environment.
This is an opportunity to contribute to the profitability and growth of our company by performing administrative duties to support our contracts, whilst adhering to our policies and procedures.
Nature of position: Permanent, Full Time
Location: Clayton South
Reporting Line: Administration Supervisor
Key Responsibilities
- Ensure the smooth delivery of administrative duties, including allocating, dispatching and redistributing work to the field.
- Provide assistance with inbound calls and queries.
- Understand and manage all work to pre-determined KPI's set out by client or internally.
- Liaise and provide support to field resource to ensure work requests are completed.
- Analyse field resource productivity and performance.
- Manage and undertake the return of work daily or as required.
- Perform associated data entry as required.
About You
- Minimum 12 months experience in an office environment is essential.
- Competencies in suite of MS Office products: Word, Excel, Outlook.
- Excellent organisational and administration skills.
- High level attention to detail.
- Well-developed written and verbal communication skills.
- Able to work discretely with sensitive and confidential information.
- Ability to manage time effectively and meet deadlines.
- The ability to work autonomously.
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