Sales Administrator

5 days ago


Clayton South, Victoria, Australia WOW Recruitment Full time

Sales Administrator Role

We are seeking a highly organized and customer-focused Sales Administrator to join our team at WOW Recruitment. As a Sales Administrator, you will be responsible for providing exceptional customer service and administrative support to our sales team.

Main Responsibilities:

  • Process incoming sales calls, faxes, and emails in a timely and professional manner.
  • Respond to customer enquiries promptly and efficiently.
  • Process customer orders using Oracle and maintain accurate records.
  • Raise and track credit requests to ensure seamless customer experience.
  • Prepare quotations for Dealers and maintain stock levels in conjunction with sales managers.
  • Coordinate all deliveries for Dealers and other customers.
  • Assist in updating product information catalogues and data.
  • Attend to and process all warranty calls, faxes, and emails in a professional and courteous manner.
  • Assess customer queries and provide an appropriate course of action.

Requirements:

  • At least 3 years of experience working in Customer Service and Administration.
  • Strong administration skills, including organization, attention to detail, and proficiency in systems.
  • A professional and courteous manner, with a desire to continually strive for superior client service.
  • Proactive problem-solving skills and ability to work within a team environment.
  • Experience using Oracle is desired.

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