Insurance Operations Support Coordinator

4 weeks ago


Melbourne, Victoria, Australia Aon Full time

Exciting Opportunity in Insurance Broking

Join Aon as an Insurance Brokerage Administrator, where you will play a crucial role in supporting our Senior Brokers with a variety of client service tasks. This position is ideal for those looking to enhance their career in the insurance sector.

Key Responsibilities:

  • Assist Senior Brokers with client insurance policies and requirements.
  • Engage with clients through various communication channels to address their insurance needs.
  • Participate in the pre-renewal, renewal, and post-renewal processes, including preparing quotations and renewal documentation.
  • Ensure accurate and timely processing of insurance policies, including invoicing.
  • Attend client meetings and contribute to tender processes, renewals, claims, and other insurance-related tasks.
  • Build and maintain strong relationships with Senior Brokers, Underwriters, and Client Managers.
  • Deliver exceptional customer service to enhance the client experience.

What Makes This Role Unique:

At Aon, we believe in fostering a culture of growth and development. You will have the opportunity to learn from experienced professionals and be part of a diverse team that values your unique contributions.

Qualifications for Success:

The ideal candidate will possess strong administrative skills, effective time management, and a keen attention to detail. Relevant experience in client service, underwriting, or insurance broking is highly regarded.

  • Experience supporting Senior Brokers with client accounts.
  • Background in client service, underwriting, claims, or insurance broking.
  • Familiarity with general insurance products.
  • Willingness to pursue Tier 1 - Insurance Broking qualification.
  • Strong communication and analytical skills.
  • Proficiency in Microsoft Office applications.

Support and Development:

Aon is committed to your professional growth, offering ongoing training and mentorship to help you succeed in your career. We promote a diverse and inclusive work environment that prioritizes your well-being and work-life balance.

Join us in shaping better decisions and enriching lives through our collaborative efforts.



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