Business Operations Manager

6 days ago


Canberra, ACT, Australia Jaylirra Full time
Job Description

Job Title: Business Operations Manager - Strategic Support

Job Summary:

As a Business Operations Manager - Strategic Support at Jaylirra, you will play a critical role in ensuring the smooth operation of our business. You will be responsible for coordinating administrative and business support activities, identifying risks, and determining appropriate courses of action to meet stakeholder needs.

Key Responsibilities:

  • Coordinate administrative and business support activities for a team and other work areas
  • Identify and interpret relevant legislation, policies, strategies, business, and team requirements and apply these to the work area
  • Apply the skills, knowledge, and experience necessary to provide advice and services for a range of complex corporate, administration, and business support activities
  • Engage and negotiate with stakeholders on complex issues to achieve business outcomes
  • Work collaboratively, build, and sustain effective relationships and provide constructive feedback
  • Take the initiative to progress work to meet business objectives, provide advice and guidance on more complex issues
  • Resolve problems and implement alternative courses of action
  • Accountable to develop and implement procedural, operational, corporate, administrative, and business support documentation consistent with business requirements

Core Work Area Tasks:

  • Task management, including resource assignment, prioritization
  • Project communications, including management of Mailbox, MAPS management
  • Staff on-boarding & inductions
  • Unit security responsibilities
  • Data management, including objective coordination & information security
  • Travel processing & travel advisory (pre/post briefings)
  • Work Health & Safety and Environment Audit coordination
  • ICT Event coordination
  • My Fi management and Unit Procurement

Mandatory Requirements:

  • Have the ability to obtain and maintain a Defence clearance to NV1
  • Experience providing business support to projects

Highly Desirable Requirements:

  • Be a self-starter & highly motivated
  • Previous Defence project experience
  • Have strong communication & stakeholder management skills

Desirable Requirements:

  • Have a working knowledge of the Defence environment
  • Experience in Air Traffic Control (Defence or Civil) or similar ground-based Voice and Data communications environments
  • Experience working with internal Defence organisations


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