Debt Product Operations Specialist

3 days ago

Alton Downs, Australia beBeeOperations Full time $84,000 - $126,000
Debt Product Operations Specialist

The ideal candidate will work in the Debt Product Operations function and related inter-departmental activities, driving debt turnover growth aligned with industry benchmarks.

Job Overview:

The company is seeking a highly skilled Debt Product Operations Specialist to manage all debt-related financial and non-financial transactions using technology and automation. The ideal candidate will ensure timely execution of all debt-related tasks and accurately manage brokerage/commission revenue for debt products.

Key Responsibilities:
  • Transaction Management: Ensure timely execution of all debt-related transactions using technology and automation.
  • Customer Command Management: Take ownership of customer queries via the command management system, addressing commands promptly to achieve high customer satisfaction and retention.
  • Unlisted Shares Operations: Support business growth in unlisted shares in line with market trends, ensuring smooth handling of all related transactions using technological tools.
  • Reporting and Analytics: Generate MIS reports for debt and WMS functions to facilitate data-driven decision-making.
  • Standard Operating Procedures (SOPs): Create and implement SOPs for WMS functions related to debt products across group companies, conducting periodic audits and initiating corrective actions.
  • Knowledge Sharing: Publish insightful blogs and knowledge materials related to department products, engaging stakeholders and improving visibility.
  • Inter-Departmental Coordination: Ensure accurate completion of interlinked departmental and cross-functional activities within set deadlines.
Qualifications & Experience:
  • Graduate/Postgraduate in Finance, Commerce, or related fields.
  • Minimum 2–4 years of experience in financial operations, preferably in debt or unlisted equity segments.
Required Skills & Competencies:
  • Strong understanding of debt and unlisted equity products.
  • Excellent customer relationship management and communication skills.
  • Proficient in MS Office, Google Workspace, and relevant finance/operations software.
  • Analytical mindset with strong attention to detail.

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