
Credit Collections Specialist
1 week ago
We are seeking an experienced proactive Credit Controller to join our team.
Responsibilities:- Actively chase all overdue B2B & B2C debts to ensure invoices due are paid on time.
- Manage inbound customer and internal depot calls.
- Review stopped orders regularly for release and work alongside Sales Teams to clear any overdue balances or queries.
- Identify queries and liaise with Sales Teams to effectively resolve customer queries.
- Regularly review debt ledgers, account reconciliations, and manage unallocated cash.
- Oversee high-spend fuel card accounts, ensuring credit exposure is within acceptable limits.
- Strong commercial awareness in a competitive industry.
- Excellent telephone manner with experience in high-volume inbound and outbound calls.
- Effective communication skills with both B2B and B2C customers.
- Ability to build and maintain relationships with key stakeholders.
- Proficiency in Microsoft Excel; SAP experience is desirable.
- 25 days holiday plus bank holidays.
- Opportunity to purchase up to 5 extra holidays per year.
- Monthly employee recognition awards.
- Long service awards.
- Access to free virtual fitness sessions.
- Contributory workplace pension scheme.
- Healthcare cashback plan.
- Employee assistance programme.
- Cycle to work scheme.
- Life assurance scheme.
Our company has a modern fleet of over 155 fuel tankers and a strategically located depot network. We supply a comprehensive range of fuel-related products coast-to-coast throughout England and Wales to Domestic, Agricultural, Commercial, and Retail customers. Our focus on service and the customer drives our success.
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