Service Coordinator
1 month ago
The ideal candidate for this role will be responsible for providing administrative support to a team of Heating and Cooling Technicians. This will include coordinating and scheduling installations, managing job orders, and maintaining customer records.
Key Responsibilities:
- Customer quotes and job order management
- Invoice and order processing through XERO
- Scheduling and booking installations
- Coordination with builders on bookings
- Customer communication via phone, email, or text
- Update and maintain customer records in our database and scheduling software
- Assist with other administrative tasks as needed
Requirements:
- Time Management and prioritizing skills
- Strong computer literacy skills - XERO and EXCEL
- Exceptional communication skills - both written and verbal
- Attention to detail
- 3-5 years experience in a similar role, Coordinating or Scheduling Technicians
About the Company:
Placing Heads Recruitment is a highly customer-focused team that values integrity and work ethic. We are looking for a person who is able to take ownership and work autonomously, with excellent people and communication skills.
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