Service Coordinator

1 month ago


Melbourne, Victoria, Australia Placing Heads Recruitment Full time

The ideal candidate for this role will be responsible for providing administrative support to a team of Heating and Cooling Technicians. This will include coordinating and scheduling installations, managing job orders, and maintaining customer records.

Key Responsibilities:

  • Customer quotes and job order management
  • Invoice and order processing through XERO
  • Scheduling and booking installations
  • Coordination with builders on bookings
  • Customer communication via phone, email, or text
  • Update and maintain customer records in our database and scheduling software
  • Assist with other administrative tasks as needed

Requirements:

  • Time Management and prioritizing skills
  • Strong computer literacy skills - XERO and EXCEL
  • Exceptional communication skills - both written and verbal
  • Attention to detail
  • 3-5 years experience in a similar role, Coordinating or Scheduling Technicians

About the Company:

Placing Heads Recruitment is a highly customer-focused team that values integrity and work ethic. We are looking for a person who is able to take ownership and work autonomously, with excellent people and communication skills.



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