Customer Service Representative
1 week ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Officer. As a key member of our front-line team, you will be responsible for delivering exceptional customer service to our members, casual users, and potential new members.
Key Responsibilities:
- Provide outstanding customer service through various channels, including in-person, phone, and email
- Process transactions accurately and efficiently using our Point of Sale (POS) systems
- Offer membership sales and promotions to customers, ensuring a seamless and engaging experience
- Develop and maintain strong relationships with customers, promoting our centres' services and programs
- Ensure a safe and secure environment for customers and staff, adhering to our operational procedures
Requirements:
- Positive attitude, excellent communication skills, and a passion for delivering exceptional customer service
- Basic computer literacy and familiarity with software packages, including POS systems
- Previous experience in the leisure industry is desirable, but not essential
- Current First Aid Certificate (Workplace Level 2), CPR Certificate, and Blue Card are required
About Us:
Belgravia Leisure is a leading health and leisure organization in Australia, operating over 250 facilities across the country. We are committed to providing a child-safe environment and promoting diversity and inclusion in our workplace.
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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