Customer Service Representative

2 weeks ago


Cairns, Queensland, Australia Telstra Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Part-time Customer Service Representative. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth in our Cairns store.

Key Responsibilities
  • Provide outstanding customer service to all customers, ensuring their needs are met and exceeded.
  • Maximize sales by providing expert product and service information to customers.
  • Achieve sales and performance targets, contributing to the success of our store.
  • Maintain a high level of store presentation, adhering to retail shop standards.
Requirements
  • Experience in a customer-facing role, with a proven track record of delivering great customer experiences.
  • Ability to solve complex problems and think critically.
  • Effective communication skills, with the ability to work collaboratively as part of a team.
  • Previous experience in a customer-facing environment is highly advantageous.
What We Offer
  • A variety of flexible working arrangements, including casual, part-time, or full-time positions, to suit your needs.
  • Fantastic career growth prospects, with ongoing product training and development.
  • In-store mentorship and support, helping you to achieve your goals.
  • A highly rewarding sales environment, with opportunities to develop your skills and expertise.
  • Corporate discounts and benefits, including 30% off Telstra products and services.


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