Customer Service Representative

1 week ago


Cairns North, Queensland, Australia Belgravia Health & Leisure Group Pty Ltd Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Officer. As a key member of our team, you will be responsible for delivering exceptional customer service to our members, casual users, and potential new members.

Key Responsibilities
  • Provide outstanding customer service in person and over the phone
  • Process transactions and manage cash handling with accuracy and efficiency
  • Assist customers with membership inquiries and sales
  • Promote our centre's services and programs to customers
  • Develop and maintain positive relationships with customers
  • Ensure a safe and secure environment for our customers and staff
Requirements
  • Positive and friendly attitude
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic computer skills and familiarity with software packages
  • Previous experience in a customer-facing role is desirable
About Us

Belgravia Leisure is a leading provider of health, wellness, and leisure services in Australia and New Zealand. We are committed to delivering exceptional customer experiences and creating a positive impact in our communities.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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