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Service Delivery Director

2 weeks ago

Melbourne, Victoria, Australia beBeeLeadership Full time $90,000 - $120,000
Disability Service Leadership Opportunity

This is an exciting opportunity to lead a dedicated team and oversee the delivery of high-quality disability support services. As a Disability Service Manager, you will be responsible for driving person-centred service delivery aligned with client needs.

  • Key Responsibilities:
  • Lead and develop a high-performing team of Site Supervisors and Support Workers.
  • Manage day-to-day operations including staffing, incident management, rostering, and financial oversight.
  • Collaborate with families, health practitioners, support coordinators, and other stakeholders to ensure consistent and safe support.
  • Champion continuous improvement and implement strategies that promote service innovation and efficiency.
  • Handle complex client needs and escalate risks where appropriate.

About You:

  • You have a Bachelor's degree in Human Services, Social Work, Psychology, or a related field.
  • You have a minimum of 2 years' experience managing disability, community, or residential services.
  • You have a strong understanding of the NDIS, relevant quality and safeguarding standards, and sector legislation.
  • You are able to lead, coach, and develop diverse teams in dynamic service environments.
  • You are a confident communicator with strong stakeholder engagement and crisis response capability.

Benefits:

  • Salary packaging options up to $15,900.
  • Professional development support and internal career pathways.
  • Employee Assistance Program for you and your immediate family.
  • Paid parental leave and additional leave benefits.

This is a rewarding leadership opportunity for someone who wants to make a genuine impact in the lives of people with disability while leading a service through an exciting phase of growth and improvement.