Insurance Support Specialist

3 days ago


North Lakes, Queensland, Australia Auto & General Full time
About Us

At Auto & General, we pride ourselves on delivering exceptional customer support and service. Our team of professionals is dedicated to providing personalized assistance and ensuring a seamless experience for our customers.

Job Summary

We are seeking a highly skilled Insurance Support Consultant to join our team. As an Insurance Support Specialist, you will be responsible for consulting customers regarding the support of various insurance products, conducting product demonstrations, and maintaining general after-sales support.

Key Responsibilities
  • Consult with customers to understand their insurance needs and provide personalized support
  • Conduct product demonstrations to showcase the features and benefits of our insurance products
  • Maintain accurate records of customer interactions and follow-up communication
  • Collaborate with internal teams to resolve customer issues and improve overall customer satisfaction
Requirements
  • Bachelor's degree in a related field or equivalent experience
  • Minimum 2 years of experience in customer support or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet performance metrics
Salary

The estimated salary for this role is between $65,000 and $85,000 per annum, depending on location and experience.

Benefits

We offer a comprehensive benefits package, including:

  • Competitive salary and bonuses
  • Generous paid time off and holidays
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment


  • North Lakes, Queensland, Australia Auto & General Full time

    About Auto & GeneralAuto & General is a leading provider of insurance products. Our team is dedicated to delivering exceptional customer service and support.Job SummaryWe are seeking an experienced Insurance Product Support Specialist to join our team. As a key member of our support team, you will be responsible for providing expert support to customers...


  • North Lakes, Queensland, Australia Auto & General Full time

    **Job Summary:**We are seeking a skilled Insurance Product Specialist to join our team at Auto & General. This is an exciting opportunity for individuals who are passionate about delivering exceptional customer service and support.**About the Role:**This role will involve consulting customers regarding insurance products, conducting product demonstrations,...


  • North Lakes, Queensland, Australia Fuse Recruitment Full time

    Fuse Recruitment, a specialist recruitment agency for the insurance industry, is seeking an experienced Insurance Claims Specialist to join their team. With a strong focus on customer satisfaction and claim processing efficiency, this role offers a unique opportunity for individuals with claims management experience in a complex environment.**Job...


  • North Lakes, Queensland, Australia Auto & General Full time

    Job SummaryWe are seeking a highly skilled Insurance Product Specialist to join our team at Auto & General.About the RoleThis is an excellent opportunity for a motivated individual to work with various insurance products, providing expert support to customers and conducting product demonstrations.Key ResponsibilitiesConsulting customers on insurance products...


  • North Lakes, Queensland, Australia Fuse Recruitment Full time

    Fuse Recruitment is a leading recruitment agency specializing in the insurance industry, and we are excited to offer an exciting opportunity for a skilled Claims Consultant to join our team.Company Overview:Fuse Recruitment is a dynamic and fast-growing company that has established itself as a premier recruitment partner for the insurance industry. Our...


  • North Lakes, Queensland, Australia Auto & General Full time

    Auto & General is seeking a highly motivated and skilled Professional Insurance Recovery Specialist to join our team.Salary: $80,000 - $110,000 per annumAbout the RoleThis is an exciting opportunity for someone who enjoys working in a fast-paced environment and has excellent communication and negotiation skills. As a Professional Insurance Recovery...


  • North Lakes, Queensland, Australia Auto & General Full time

    Job Title:Insurance Recovery SpecialistAbout the Role:We are seeking an experienced Insurance Recovery Specialist to join our team at Auto & General. As a key member of our Recoveries department, you will play a crucial role in maximizing recovery amounts and providing exceptional customer service.Key Responsibilities:Manage a portfolio of recoveries claims,...


  • North Lakes, Queensland, Australia Auto & General Full time

    Job OverviewWe are seeking a skilled Insurance Claims Product Specialist to join our team at Auto & General, the fastest-growing major Motor and Home insurer in Australia.


  • North Lakes, Queensland, Australia Auto & General Full time

    Job Description(Insurance) Providing delivery of superior claims service, determining proper policy coverage to conclude, investigate, evaluate and negotiate assigned cases.No insurance experience required Sharp eye for detail Well grounded negotiation and communication skillsAble to deal effectively and confidently with conflict Effective time management...


  • North Lakes, Queensland, Australia Auto & General Full time

    About This RoleWe are seeking a highly skilled Insurance Claims Specialist to join our team at Auto & General. As a key member of our claims department, you will be responsible for delivering exceptional claims service and ensuring that our customers receive the best possible experience.This is an excellent opportunity for someone with a strong analytical...


  • North Lakes, Queensland, Australia Auto & General Full time

    At Auto & General, we are seeking an experienced Insurance Recovery Specialist to join our team.About the RoleThis is a challenging and rewarding opportunity for a skilled professional to leverage their expertise in claims recovery to drive business growth.The successful candidate will be responsible for managing a portfolio of recoveries claims, maximising...


  • North Lakes, Queensland, Australia Auto & General Full time

    Job OverviewWe are seeking an experienced Insurance Liability Claims Specialist to join our team at Auto & General.ResponsibilitiesTo provide superior claims service, determining proper policy coverage and investigate, evaluate and negotiate assigned cases.Key Skills and QualificationsThe successful candidate will have sound knowledge of the claims process,...


  • North Lakes, Queensland, Australia Auto & General Full time

    **Job Summary:**Auto & General is seeking a skilled Insurance Recovery Specialist to join their team. As an integral part of our claims department, this role will be responsible for delivering exceptional claims service and maximizing recovery amounts.**Key Responsibilities:**Portfolio Management: Manage a portfolio of recoveries claims where TPI claim...


  • North Lakes, Queensland, Australia Auto & General Full time

    Job DescriptionWe are seeking a highly skilled Insurance Dispute Resolution Specialist to join our team at Auto & General.Key Responsibilities:Determine the proper policy coverage to conclude, investigate and evaluate assigned cases, providing superior claims service.Negotiate with third parties and insurers to obtain a suitable outcome through effective...


  • North Lakes, Queensland, Australia Open Full time

    We're on a mission to deliver exceptional insurance experiences. Open, launched in 2016, aims to build a global, AI-powered platform that digitises the entire insurance process, making it transparent, less costly and more reliable.As an Insurance Claims Resolution Specialist, you'll be part of our Customer Operations function, working in our Claims team to...


  • North Lakes, Queensland, Australia Auto & General Full time

    About the RoleWe are seeking a highly skilled Business Development Specialist to join our team. As a key member of our Commercial Team, you will be responsible for identifying and developing new business opportunities in the general insurance sector.


  • North Lakes, Queensland, Australia Auto & General Full time

    Company OverviewWe are Auto & General, a leading provider of insurance solutions. Our team is dedicated to delivering exceptional customer service and ensuring that our clients receive the best possible claims experience.Job SummaryWe are seeking an experienced Insurance Claims Recovery Specialist to join our team. The successful candidate will be...


  • North Lakes, Queensland, Australia Auto & General Full time

    About the RoleWe are seeking a highly skilled Claims Quality Assurance Specialist to join our Motor Insurance team. This is a challenging and rewarding role that will involve ensuring the consistency and adherence to established motor claims standard operating procedures.


  • North Lakes, Queensland, Australia Auto & General Full time

    About the RoleWe are seeking an experienced Insurance Claims Specialist to lead our delivery team and drive strategic growth in this key area.As a Product Owner, you will be responsible for ensuring that our products meet the needs of our customers and stakeholders, while also driving business outcomes.

  • Claims Specialist

    2 weeks ago


    North Lakes, Queensland, Australia Auto & General Full time

    Job DescriptionWe are seeking an experienced Claims Specialist to join our team at Auto & General. This is a challenging and rewarding role that requires strong negotiation and communication skills, as well as the ability to work independently with minimal supervision.Key Responsibilities:Determine Proper Policy Coverage: Investigate and evaluate assigned...