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Customer Service Specialist
2 weeks ago
We are seeking an experienced professional to join our team as a Customer Support Specialist based in Perth, Western Australia.
Job Description:This role involves extensive travel—at least 80% of your time within Perth, remote mine sites, and interstate, with occasional overseas travel. On-call and weekend work may also be required.
Key Responsibilities:- Installation, commissioning, and calibration of analytical instruments across Australasia.
- Preventative maintenance on instruments.
- Responding to breakdown calls as needed.
The ideal candidate will have excellent technical knowledge, strong communication skills, and the ability to work independently in a fast-paced environment.
Requirements:- 5+ years of field service experience.
- Advanced Diploma or higher in Electronics, with strong electro-mechanical skills.
- West Australian Serviceman's Radiation Safety License (preferred).
- IT literacy.
- Ability to travel on short notice.
- Passion for customer support.
- Experience with X-ray fluorescence, X-ray diffraction, or neutron analysis (advantageous).
About the Opportunity:
This is a great opportunity to join a leading company in a key customer-facing role that is expanding.
What We Offer:
A competitive salary and benefits package, opportunities for career growth and development, and a dynamic work environment.
