Senior UX Researcher

2 weeks ago

Melbourne, Victoria, Australia beBeeUserResearch Full time $96,000 - $124,000
Job Description

We are seeking a Senior User Experience Researcher to join our team in Bangkok. As a key member of our product team, you will be responsible for conducting user research and analysis to inform product design and development.

You will work closely with cross-functional teams to drive research objectives, hypotheses, methodology, execution, analysis, and communication. Your findings will have a significant impact on Agoda's business by informing product direction, market strategy, and user experience.

Key Responsibilities
  • Conduct end-to-end research planning, execution, analysis, and reporting to meet research outputs needed by Product teams.
  • Lead core end-to-end research activities including driving objectives, hypotheses, methodology, execution, analysis, and communication.
Requirements

To succeed in this role, you will need:

  • A Master Degree or equivalent experience in Computer Science, Human Computer Interaction, Information Science, Psychology, Social Science, or related field.
  • 10+ years of relevant experience in consumer-facing business domains.
  • Experience with qualitative and user-centered design methods (interviews, diary studies, direct observation, usability testing, etc.).
  • Experience with quantitative research (metrics, survey design, sampling, analysis, etc.).
  • Ability to describe user problems and business opportunities to diverse stakeholders using both quantitative and qualitative data.
  • Strong storytelling and communication skills; fluency in English.
  • Collaborative work in a dynamic, data-driven, creative environment.
What We Offer

We offer relocation support to help you transition to living and working in Bangkok. Our team fosters a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Equal Opportunity

Agoda is an equal opportunity employer. We welcome candidates from diverse backgrounds and are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, or other legally protected characteristics.

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