Account Director
3 weeks ago
Kantar Profiles, a leading market research company, is seeking an exceptional Account Director to join our dynamic team in Sydney.
We provide valuable data that helps businesses make informed decisions, and as pioneers in market research, we are trusted advisors to our clients, delivering market insights that improve their business results.
As an Account Director at Kantar Profiles, you will play a crucial role in developing client growth strategies and plans, serving as the primary business contact for existing clients and responsible for growing our client base, particularly focusing on enterprise clients.
Your financial targets, account management skills, and dedication to client happiness will drive your success within our sales team.
Key Responsibilities:- Create and implement a strategy to attract, retain, and grow a customer base with a strong emphasis on financial success and customer satisfaction.
- Identify and pursue new client segments, fueling the growth of our business and exploring new opportunities within the market.
- Serve as the face of the business, liaising with clients, and contributing ideas to brainstorming sessions internally and externally.
- Build and maintain positive ongoing client relationships.
- Report on successes and identify areas for improvement.
- Promote and present Kantar Profiles' products, services, innovations, and developments to address clients' objectives.
- Provide expertise on our Lightspeed panel, feasibility, and pricing approach to clients, from project managers to CEOs.
- Collaborate on clients' research briefs to ensure that Kantar Profiles enhances the research design and delivers proposals within agreed timelines.
- Communicate effectively with clients, understanding their needs, and taking appropriate actions to meet their requirements and objectives.
- Nurture and manage account relationships to ensure they remain healthy, productive, and mutually beneficial, with a focus on securing repeat business and achieving revenue targets.
- Research viable income streams to support the rapid growth of client demand.
- Proven experience with selling in the market-research industry.
- Ability to build rapport with client management and maintain strong working relationships, consistently meeting and exceeding client expectations.
- Proven track record of achieving and exceeding sales goals in collaboration with sales organisations.
- Strong negotiation skills, capable of mediating discussions and making concessions while accomplishing goals and protecting interests.
- Excellent communication skills, both oral and written, with meticulous attention to detail and follow-up.
- Strong time management skills, working efficiently and meeting deadlines.
- In-depth knowledge of the market research industry, coupled with outstanding presentation and Power Point skills.
Kantar Profiles is an equal opportunity employer. We value diversity and are committed to creating an inclusive and collaborative environment for all employees.
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