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Luxury Boutique Operations Director

1 month ago

Sydney, New South Wales, Australia Hudson Australia Full time

Operations Manager Role

We're seeking an experienced Operations Manager to oversee the day-to-day operations of our luxury boutique in Australia. As a key member of our team, you will be responsible for ensuring seamless management of staff attire, POS system compliance, and boutique ambience.

Key Responsibilities:

  • Lead the boutique's daily operations, partnering with sales teams to set and achieve ambitious targets and inspire them to align with our brand's vision.
  • Oversee the flow of luxury products, managing import, export, and logistics with precision while ensuring regulatory compliance.
  • Monitor and elevate customer satisfaction, working closely with HQ to uphold exceptional service standards.
  • Collaborate with internal teams to ensure harmonious operations and assist in developing and managing sales budgets.

Requirements:

  • A degree in management or a related field, coupled with at least 5 years of experience in luxury retail, hospitality, or a service-oriented industry.
  • Strong grasp of administrative operations, excellent analytical, problem-solving, and organizational skills, and familiarity with MS Office applications.
  • Exceptional communication skills, a collaborative spirit, and the ability to perform under pressure and deliver outstanding results.

About Us:

Hudson Australia is a leading luxury boutique seeking a talented Operations Manager to join our team. If you're passionate about delivering unparalleled experiences and thriving in a vibrant, luxury environment, we encourage you to apply.