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Luxury Boutique Operations Director

1 month ago

Sydney, New South Wales, Australia Hudson Full time

Operations Manager Job Description

At Hudson, we're seeking an exceptional Operations Manager to lead the day-to-day operations of our luxury boutique in Australia.

Key Responsibilities:

  • Manage the boutique's daily operations, ensuring seamless staff attire, POS system compliance, and a luxurious ambience.
  • Partner with sales teams to set and achieve ambitious targets, align with our brand's vision, and communicate updates on brand evolution, new arrivals, and pricing.
  • Oversee the flow of luxury products, managing import, export, and logistics with precision, ensuring regulatory compliance.
  • Monitor and elevate customer satisfaction, working closely with HQ to uphold exceptional service standards.
  • Collaborate with internal teams to ensure harmonious operations, develop sales budgets, and provide insightful reports on sales, expenses, and stock levels.

Requirements:

  • A degree in management or a related field, coupled with at least 5 years of experience in luxury retail, hospitality, or a service-oriented industry.
  • Strong administrative operations skills, excellent analytical, problem-solving, and organizational skills, along with familiarity with MS Office applications (Word and Excel).
  • Exceptional communication skills, a collaborative spirit, and the ability to perform under pressure and deliver outstanding results.

Apply Now: Submit your resume and cover letter outlining your suitability for the position using the link below. Your application will be treated with the utmost confidentiality.