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Optimizing Customer Value
3 weeks ago
A leading health insurance organization seeks a skilled Health Product Analyst to join their Melbourne team.
This key position supports analytics initiatives to enhance business processes and outcomes. The successful candidate will translate complex data insights, analyze product performance, and collaborate with cross-functional teams.
- Investigate and define customer segments to improve profitability and retention.
- Identify and investigate claims trends.
- Support the definition of project objectives.
- Acquire and explore data with guidance.
- Build predictive models with guidance, interpret results within the team, and support external communications.
- Implement, document, and maintain models with guidance.
- Develop strategic solutions to optimize customer value and loyalty.
- Analyze product performance and provide actionable insights.
- Collaborate with cross-functional teams to achieve business objectives.
- Communicate complex data insights effectively to stakeholders.
- Experience working in the life or health insurance industry.
- Tertiary qualifications in data analytics, business, or a related field.
- Strong proficiency in data analysis and visualization tools.
- Excellent analytical, problem-solving, communication, and interpersonal skills.
- Experience with statistical and machine learning techniques.
- Access to a comprehensive training and development program.
- Career advancement opportunities through internal mobility.
- The chance to make a positive impact on millions of Australians' lives.
- A supportive and inclusive work environment.
- Flexible working arrangements.