Optimal Customer Engagement Specialist
2 weeks ago
Build meaningful connections with customers through tailored solutions and product expertise. Drive growth by fostering a collaborative, results-driven environment.
Key Responsibilities:
- Deliver exceptional customer service experiences powered by optimism.
- Develop in-depth knowledge of products and services to provide personalized solutions.
- Collaborate with colleagues to create a welcoming and inclusive atmosphere.
- Foster strong relationships with customers to drive loyalty and retention.
What You'll Gain:
- A competitive hourly rate plus superannuation and applicable loadings.
- 25% discount on Optus products and exclusive shopping deals with retail partners.
- Access to over 400 retailers Australia-wide, including iconic brands and lifestyle discounts.
- Opportunities to connect with like-minded individuals through employee-led networks and diversity initiatives.
- Flexible rosters that balance work and personal life.
We welcome applicants from diverse backgrounds and encourage those who may not meet 100% of the role requirements to apply. We value individual differences and strive for inclusivity in all aspects of our business.
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