Customer Experience Expert
1 week ago
We are seeking a dedicated and customer-focused Customer Experience Expert to join our sales team in Melbourne. As a key member of our team, you will be responsible for providing exceptional service to newly married brides, assisting them in making informed decisions about the cleaning and preservation of their wedding gowns.
With a focus on delivering outstanding customer experiences, you will work closely with our customers to understand their needs and preferences, offering personalized advice and guidance to ensure they leave our store feeling satisfied and confident in their purchase.
We are looking for someone who is well-presented, mature, and possesses excellent communication and interpersonal skills. Previous experience in retail or customer service is essential, as is a strong ability to work independently and as part of a team.
As a Customer Experience Expert, you will have the opportunity to develop your skills and knowledge in a dynamic and supportive environment. We are committed to helping our team members grow and succeed, offering training and development opportunities to help you achieve your career goals.
The ideal candidate will be passionate about delivering exceptional customer service and will be looking for a challenging and rewarding role where they can make a positive impact.
Key Responsibilities:
- Providing exceptional customer service and support to newly married brides
- Assisting customers in making informed decisions about the cleaning and preservation of their wedding gowns
- Working closely with customers to understand their needs and preferences
- Developing and maintaining strong relationships with customers
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