Customer Experience Expert
1 day ago
Excel in your role as a Customer Experience Expert, delivering exceptional service and support to our valued customers. You will be responsible for streamlining order administration processes, ensuring seamless customer interactions, and maintaining accurate records within our core ERP systems.
Key Responsibilities:- Owning the entire customer lifecycle, including order management, stock transfers, pricing, terms, freight, cancellations, and confirmations.
- Providing prompt and professional responses to customer queries via phone, email, and chat workflows.
- Investigating and processing returns and credits within delegated authority.
- Effectively resolving customer complaints, escalating when necessary.
- Maintaining up-to-date customer data within our core ERP/CRM systems.
- A proactive and commercially savvy individual with experience in operational environments.
- Proficiency in ERP systems and Microsoft Office to leverage customer data.
- Strong written and verbal communication skills, comfortable engaging with diverse stakeholders.
- Curiosity, autonomy, and collaboration are key characteristics of this role.
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Customer Experience Expert
17 hours ago
Melbourne, Victoria, Australia beBeeFashion Full time $40,000 - $60,000Customer Experience Expert WantedJoin a dynamic sales team as a Customer Experience Expert! This is an exciting opportunity to showcase your exceptional customer service skills and passion for menswear. Our ideal candidate will be passionate about creating the sharpest experience for our customers, with a keen eye for detail and a genuine desire to exceed...
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Customer Experience Expert
18 hours ago
Melbourne, Victoria, Australia beBeeCustomerSupport Full time $60,000 - $80,000Job Overview:We are seeking a dedicated and customer-focused professional to join our team as a Customer Service Specialist.As the face of our customer experience, you will be responsible for providing exceptional support to customers via multiple channels. This role requires a high level of professionalism, friendliness, and timeliness in all...
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Customer Experience Expert
3 days ago
Melbourne, Victoria, Australia beBeeLifecycle Full time $90,000 - $120,000Job TitleLifecycle Marketing Specialist - End-to-End Customer Experience Expert.About the RoleThis exciting mid-senior level position is a fantastic opportunity to join our dynamic marketing team as a Lifecycle Marketing Specialist. As a key member of our team, you will play a vital role in executing B2B direct marketing campaigns across multiple channels,...
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Customer Experience Expert
2 weeks ago
Melbourne, Victoria, Australia AMETEK O'Brien Full time $72,000 - $84,000 per yearAre you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity.--Our Customer Service Team is the first...
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Retail Energy Customer Experience Expert
3 days ago
Melbourne, Victoria, Australia beBeeExperience Full time $100,000 - $120,000Customer Journey ExpertWe are seeking a skilled professional to take on the role of Customer Journey Expert. This position will play a pivotal part in defining and enhancing the retail energy customer journey.In this role, you will have the opportunity to develop your skills in a fast-paced, supportive environment. You will work closely with cross-functional...
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Melbourne, Victoria, Australia beBeeCustomer Full time $90,000 - $120,000Customer Success ExpertThis role focuses on delivering exceptional customer experiences, ensuring long-term satisfaction and driving business growth. We are seeking a seasoned professional to join our team as a Customer Success Manager.
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Melbourne, Victoria, Australia beBeeData Full time $90,000 - $120,000Customer Experience Transformation Data ExpertWe are seeking a skilled data expert to join our nationwide Customer Experience Transformation Program. This role involves leveraging data insights to drive better decisions, improve customer outcomes, and shape the future of services relied on by millions.Key Responsibilities:Partner with program leaders and...
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Customer Experience Expert
5 days ago
Melbourne, Victoria, Australia beBeeCommunication Full time $81,999 - $124,999Customer Experience ProfessionalThis role is a key part of our organization's commitment to delivering exceptional customer experiences. As a Customer Experience Professional, you will play a crucial part in ensuring that all customers have a positive interaction with our company.Key Responsibilities:Develop and implement strategies to enhance customer...
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Expert Customer Experience Provider
18 hours ago
Melbourne, Victoria, Australia beBeeService Full time $40,000 - $60,000Exceptional Service ExpertThis role is focused on delivering exceptional service to our guests at the restaurant. The ideal candidate will be passionate about creating memorable experiences for our customers.Key Responsibilities:Tend to the guests and exceed their expectations during the service periodEngage and inspire guests throughout the complete food...
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Customer Experience Expert
22 hours ago
Melbourne, Victoria, Australia beBeeDeveloper Full time $120,000 - $150,000Front End Engineer Job DescriptionThe role of Front End Engineer involves crafting the frontend for core customer experiences, from onboarding flows and subscription management to product discovery and personalisation. You will work with a talented cross-functional team to build modern, scalable interfaces, contribute to their evolving component library, and...
