Trading Desk Support Specialist

1 week ago

Sydney, New South Wales, Australia Anton Murray Consulting Full time
{"title": "Trading Desk Support Specialist", "content": "Capital Markets Support Role

Anton Murray Consulting is seeking a skilled Trading Desk Support Specialist to join our client\u2019s Sydney office. As a key member of the global production support team, you will be responsible for day-to-day regional support for Capital Markets Brokerage Trading Applications.

This role requires OMS experience, with direct experience working in support of an investment banking or capital markets trading floor. You will work independently within a global production support team, responsible for 24\u00d77 production support across the globe for various Capital Market applications.

Key Responsibilities:

  • Provide technical and functional desk support across multiple technologies used by Brokerage Capital Market applications.
  • Support business and operations partners and clients, and liaise with upstream and downstream application teams.
  • Candidates should be available Monday – Friday, along with expectations of escalation from the business and/or team members.
  • The candidate needs to have a good understanding and/or functional expertise in brokerage or any other OMS (Order Management System) trading support functions.
  • The ideal candidate will have excellent communication skills and a solid understanding of various technologies in a financial institution, including trade applications.

Required Skills/Experience:

  • Previous financial markets experience required – ideally OMS experience in direct support of a trading team.
  • Ability to speak to traders confidently – excellent oral and written communication skills and solid understanding of technologies in financial institutions, including trade applications, required.
  • 1-2 years of FIX Protocol experience required.
  • Reasonably in-depth functional and/or industry knowledge – Brokerage / Security Finance – required.
  • ~3-7 years of work experience in any OMS, ideally Flextrade, highly regarded.
  • Experience working in Onsite/Offshore models, in particular supporting APAC, UK, and US business lines.
  • Experience in incident management, understanding of ticket workflows and use of escalation. Experience with ServiceNow/ITIL Methodologies is mandatory.
  • Highly flexible and adaptable to change with Effective communication and interpersonal skills.
  • Problem resolution in an analytical and logical manner, to troubleshoot root cause and resolve production incidents.

This position will pay a high hourly rate of $80 – 95 per hour [including super] dependent on prior experience. Successful candidates will be employed as an on-site contractor via Anton Murray Consulting on-site with our client.

", "requirements": "Requirements

Our client is seeking candidates to join their Capital Markets team within their Asset Servicing arm, in a Production Support capacity at the Analyst level.

The successful candidate would be one that can work independently within a global production support team, responsible for day-to-day regional support for Capital Markets Brokerage Trading Applications.

Trading Desk IT Analysts are responsible for 24\u00d77 production support across the globe (APAC, EMEA (Europe, Middle East & Africa) and North America) for various Capital Market applications.

This role is part of a global support team in a follow the sun model, supporting business and operational partners and liaising with upstream and downstream application teams.

", "benefits": "Benefits

This position will pay an high hourly rate of $80 – 95 per hour [including super] dependent on prior experience.

Successful candidates will be employed as an on-site contractor via Anton Murray Consulting on-site with our client.

", "contact": "

Please contact Anton Murray Consulting for more information.

", "company": "Anton Murray Consulting"}

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