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Trading Desk IT Support Specialist

2 months ago

Sydney, New South Wales, Australia Anton Murray Consulting Full time
Job Description

Job Title: Trading Desk IT Support Specialist

Company: Anton Murray Consulting

Location: Sydney

Job Type: Contract

Duration: 9 months

Salary: $70 - $90 per hour, inclusive of super

Job Summary

We are seeking a highly skilled Trading Desk IT Support Specialist to join our client's Capital Markets team in Sydney. As a key member of the global production support team, you will be responsible for providing technical and functional support for Brokerage Capital Market applications.

Key Responsibilities
  • Provide technical and functional support for multiple technologies used by Brokerage Capital Market applications.
  • Support business and operations partners and clients, and liaise with upstream and downstream application teams.
  • Work independently in a global production support team, responsible for day-to-day regional support for Capital Markets Brokerage Trading Applications.
  • Some night/weekend work may be required in rare instances.
  • Have a good understanding and/or functional expertise in brokerage or any other OMS (Order Management System) trading support functions.
Requirements
  • 1-2 years of FIX Protocol experience required.
  • Ability to speak to traders confidently – excellent oral and written communication skills and solid understanding of technologies in financial institutions, including trade applications, required.
  • Reasonably in-depth functional and/or industry knowledge – Brokerage / Security Finance – required.
  • ~3-7 years of work experience in any OMS, ideally Flextrade, highly sought.
  • Experience working in Onsite/Offshore models, in particular supporting APAC, UK, and US business lines.
  • Experience in incident management, understanding of ticket workflows and use of escalation. Experience with ServiceNow/ITIL Methodologies is mandatory.
  • Highly flexible and adaptable to change with Effective communication and interpersonal skills.
  • Problem resolution in an analytical and logical manner, to troubleshoot root cause and resolve production incidents.
What We Offer

We offer a competitive salary of $70 - $90 per hour, inclusive of super, and the opportunity to work with a leading financial institution in Sydney.