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Trading Desk Support Specialist

2 months ago

Sydney, New South Wales, Australia Anton Murray Consulting Full time
Job Description

Company: Anton Murray Consulting

Job Title: Trading Desk Support Specialist

Location: Sydney

Job Type: Contract or Temporary

About the Role:

We are seeking a highly skilled Trading Desk Support Specialist to join our client's Sydney office. As a key member of the global production support team, you will be responsible for day-to-day regional support for Capital Markets Brokerage Trading Applications.

Key Responsibilities:

  • Provide technical and functional desk support across multiple technologies used by Brokerage Capital Market applications.
  • Support business and operations partners and clients, and liaise with upstream and downstream application teams.
  • Be available to work Monday – Friday, with expectations of escalation from the business and/or team members.
  • Have a good understanding and/or functional expertise in brokerage or any other OMS (Order Management System) trading support functions.
  • Be located in Sydney and work on the trading floor in the Sydney office a minimum of 5 days a week.

Requirements:

  • Previous financial markets experience required – ideally OMS experience in direct support of a trading team.
  • Ability to speak to traders confidently – excellent oral and written communication skills and solid understanding of technologies in financial institutions, including trade applications, required.
  • 1-2 years of FIX Protocol experience required.
  • Reasonably in-depth functional and/or industry knowledge – Brokerage / Security Finance – required.
  • ~3-7 years of work experience in any OMS, ideally Flextrade, highly regarded.
  • Experience working in Onsite/Offshore models, in particular supporting APAC, UK, and US business lines.
  • Experience in incident management, understanding of ticket workflows and use of escalation. Experience with ServiceNow/ITIL Methodologies is mandatory.
  • Highly flexible and adaptable to change with Effective communication and interpersonal skills.
  • Problem resolution in an analytical and logical manner, to troubleshoot root cause and resolve production incidents.

What We Offer:

A high hourly rate of $80 – 95 per hour [including super] dependent on prior experience.

Successful candidates will be employed as an on-site contractor via Anton Murray Consulting on-site with our client.