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Trading Desk Support Specialist

2 months ago

Sydney, New South Wales, Australia Anton Murray Consulting Full time

Job Summary

Anton Murray Consulting is seeking a highly skilled Trading Desk Support Specialist to join our client's Capital Markets team in Sydney. As a key member of the global production support team, you will be responsible for providing day-to-day regional support for Capital Markets Brokerage Trading Applications.

Key Responsibilities

  • Provide technical and functional support across multiple technologies used by Brokerage Capital Market applications.
  • Support business and operations partners and clients, and liaise with upstream and downstream application teams.
  • Work independently within a global production support team to resolve production incidents and troubleshoot root cause.
  • Collaborate with the team to develop and implement process improvements and best practices.
  • Participate in on-call rotations to provide 24/7 support for critical applications.

Requirements

  • Previous experience in financial markets, ideally with OMS experience in direct support of a trading team.
  • Excellent communication and interpersonal skills, with the ability to speak to traders confidently.
  • 1-2 years of FIX Protocol experience required.
  • Reasonably in-depth functional and/or industry knowledge of Brokerage / Security Finance.
  • ~3-7 years of work experience in any OMS, ideally Flextrade.
  • Experience working in Onsite/Offshore models, in particular supporting APAC, UK, and US business lines.
  • Experience in incident management, understanding of ticket workflows and use of escalation. Experience with ServiceNow/ITIL Methodologies is mandatory.

What We Offer

A highly competitive hourly rate of $80 - $95 per hour, including super, dependent on prior experience. Successful candidates will be employed as an on-site contractor via Anton Murray Consulting.