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Customer Service Champion for Thrift Store Experience

2 months ago

Adelaide, South Australia Savers Australia Full time
About the Role

As a Sales Assistant at Savers Australia, you will be responsible for delivering exceptional customer service and creating a meaningful experience for our customers and donors. This involves ensuring the retail floor is well-maintained, engaging with customers, managing change rooms, and working on the registers.

  • Maintain a clean and organized retail environment to facilitate a treasure-hunting experience for customers.
  • Develop strong relationships with customers and donors by providing excellent service and addressing their needs.
  • Work collaboratively with the team to achieve service standards and contribute to a positive store culture.
  • Safety first: support our safety culture by adhering to procedures and reporting any incidents or concerns.

About You

To excel in this role, you will need:

  • Casual availability Monday to Sunday to accommodate varying sales periods.
  • A team player mindset, willing to help others achieve team goals and maintain a positive attitude.
  • Experience working in fast-paced environments, preferably in retail or hospitality.
  • A passion for diversity and inclusion, celebrating individuality and promoting a sense of belonging among colleagues and customers.
  • A results-driven approach, striving to make a positive impact on the team and community.
  • An unwavering commitment to delivering exceptional customer experiences, tailoring interactions to meet individual needs.
  • A growth mindset, eager to learn and adapt to new situations and ideas.
  • A strong moral compass, upholding ethical standards and doing the right thing in every situation.

About Our Business

Savers Australia is a global leader in the reuse industry, driven by a mission to Champion Reuse. We pride ourselves on being creative, meaningful, dynamic, and fun, making a real impact in our communities every day. As a valued member of our team, you'll have access to training, career development opportunities, and quarterly bonuses, as well as discounts across various retailers, travel, and attractions.

$45,000 - $55,000 per annum

Please note that further processes, such as police checks, may form part of the application process. Only shortlisted applicants will be contacted due to the high volume of applications.