Business Operations Specialist

2 weeks ago

Melbourne, Victoria, Australia beBeeMaintenance Full time $60,000 - $90,000
Job Title: Facilities Coordinator

We are seeking a highly skilled and organized Facilities Coordinator to join our team. In this role, you will play a critical part in ensuring the smooth operation of our facilities management services.

The ideal candidate will have excellent communication and administration skills, with the ability to build strong working relationships with all key stakeholders.

This is an exciting opportunity for a motivated and detail-oriented individual who is passionate about delivering high-quality service.

  • This role involves planning and coordinating reactive and preventative maintenance resourcing and schedules, as well as conducting inspections.
  • You will work closely with field-based technicians to understand and improve processes and procedures.
  • Developing and implementing processes to improve operational programs and procedural efficiency is also a key aspect of this role.
  • You will be responsible for managing and monitoring performance of PPM delivery and ensuring compliance with monthly performance requirements.
  • Creating and maintaining detailed reports of key activities and programs, including ad-hoc and periodic reporting for internal and external stakeholders, is also an essential duty.
  • Working closely with internal teams to develop service schedules and pricing for services related to new stores, expansions, and upgrades is another key responsibility.
  • Communicating with stakeholders, contractors, and suppliers with a strong commitment to excellent customer service is also required.
Key Responsibilities:
  • Planning and Coordination: Plan and coordinate reactive and preventative maintenance resourcing and schedules.
  • Process Improvement: Work with field-based technicians to understand and improve processes and procedures.
  • Operational Efficiency: Develop and implement processes to improve operational programs and procedural efficiency.
  • Performance Management: Manage and monitor performance of PPM delivery and ensure compliance with monthly performance requirements.
  • Reporting: Create and maintain detailed reports of key activities and programs.
  • Servicing and Pricing: Work with internal teams to develop service schedules and pricing for services related to new stores, expansions, and upgrades.
  • Customer Service: Communicate with stakeholders, contractors, and suppliers with a strong commitment to excellent customer service.
Requirements:
  • A minimum of 2 years of experience in a similar role.
  • An understanding of building and trade services.
  • The ability to build strong working relationships with all key stakeholders.
  • Strong administration, organization, and planning skills, with careful and accurate execution.
  • An intermediate to advanced level of computer literacy in MS Office.
  • Excellent communication and computer skills.
What We Offer:
  • A competitive remuneration package.
  • An excellent work-life balance with flexible work arrangements.
  • A friendly, supportive, and experienced team.
  • Career growth opportunities through our extensive learning and development program.
  • A stable and secure job opportunity.

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