
Strategic Customer Growth Partner
1 week ago
Drive growth by fostering strategic partnerships and delivering exceptional customer experiences.
This role is responsible for acquiring new customers, developing strong business relationships, and working closely with our national partnerships team to ensure a consistent approach to engaging with referral networks.
The ideal candidate will have a strong consultative selling skillset, excellent communication skills, and the ability to work collaboratively with diverse stakeholders.
- Develop and execute customer acquisition strategies to meet business targets
- Establish and maintain positive relationships with key partners and stakeholders
- Provide expert advice on business solutions and services to drive customer growth
Key Responsibilities:
- Pro-actively engage with service providers to understand their capabilities and maintain positive relationships
- Present the value proposition to service providers to encourage referrals
- Manage escalations from providers to ensure quality service delivery
Required Skills and Qualifications:
- Strong customer-centric approach with excellent interpersonal skills
- Ability to live the company's values and bring the customer value proposition to life
- Self-starter with a proven track record of achieving goals and targets
- Strong consultative selling skills and industry knowledge
- Flexible/hybrid working arrangements to enhance work-life balance
- Novated lease benefits and discounts
- 12 weeks Paid Parental leave and access to our Parents Portal
- Exempt Employee Share Plan
- Paid Income Protection Insurance under MMSG default Super plan
- Access to a broad range of learning and development programs
- Career break and volunteering leave
- Access to Employee Assistance Program and annual Flu vaccination
- Lifestyle Rewards program
We strive to foster an inclusive environment where all differences are valued and respected. We encourage applicants from diverse backgrounds, including those caring for and living with disability, to apply.
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