Customer Relationship Manager

9 hours ago


Adelaide, South Australia Tabcorp Full time

{"About Tabcorp": "Tabcorp is a leading gambling entertainment company in Australia, operating world-class brands such as TAB, Sky Racing, and MAX. We are at an exciting juncture, embarking on a new era of growth and innovation, delivering industry-leading products and services with integrity, and expanding into new horizons.", "The Role": "We are seeking a Customer Relations Manager to support our Max brand, focusing on developing and maintaining relationships with MAX customers. Key responsibilities include developing strong relationships, maximizing strategic and commercial opportunities, negotiating and renewing customer agreements, partnering with technical services and regulatory teams, and identifying new products and services to enhance business performance and drive revenue growth.", "Requirements": "To be successful in this role, you will be a passionate relationship builder with a proven track record in customer success, ideally in the hospitality or similar industries. You will also be a skilled negotiator, strategic thinker, collaborative team player, analytical professional, and comfortable working within a regulated industry.", "What We Offer": "As a Tabcorp employee, you will foster a respectful and inclusive working environment, support initiatives aimed at managing the risk of gender inequality, sexual harassment, and other inappropriate behavior, and contribute to creating an inclusive workplace where everyone feels valued and has a sense of belonging.", "Accommodations": "We welcome applications from candidates with visible and non-visible disability, or with any workplace accessibility requirements. Please reach out if you require any accommodations or adjustments to ensure your full participation in our recruitment process.", "About You": "To be successful in this role, you will be a passionate relationship builder with a proven track record in customer success, ideally in the hospitality or similar industries. You will also be a skilled negotiator, strategic thinker, collaborative team player, analytical professional, and comfortable working within a regulated industry.", "Key Responsibilities": "Develop and manage strong relationships with current and potential MAX Gaming customers, maximize strategic and commercial opportunities, negotiate and renew commercially viable customer agreements, partner with technical services and regulatory teams, and identify new products and services to enhance business performance and drive revenue growth.", "Travel Requirements": "The role requires consistent travel around the state and, as required, in Victoria and the Northern Territory.", "Next Steps": "Apply today by clicking the appropriate link. For any questions or assistance, please contact us.", "Our Commitment": "We are committed to creating an inclusive workplace where everyone feels valued and has a sense of belonging. We welcome applications from candidates with visible and non-visible disability, or with any workplace accessibility requirements.", "Tabcorp Values": "We value integrity, respect, and inclusivity in our workplace, and we are committed to managing the risk of gender inequality, sexual harassment, and other inappropriate behavior.", "Contact Us": "Please reach out if you require any accommodations or adjustments to ensure your full participation in our recruitment process.", "Job Type": "Full-time", "Industry": "Gaming", "Company": "Tabcorp"}



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