Witchery Concession Manager

3 weeks ago

Brisbane, Queensland, Australia Country Road Group Full time
Witchery Concession Manager

Join our team in Myer Indooroopilly as we continue to grow and expand our retail network. As a Concession Manager at Witchery, you will be a part of the most admired Australian Lifestyle house of brands.

We have an exciting vision and growth ambition and we believe that enabling the development of our team members is central to achieving this. We celebrate our CRG lifestyle by bringing our priorities to life through unique experiences that drive collaboration and fun. We are a relationship business built on meaningful connections between our team members, customers, the community, suppliers and partners.

Key Responsibilities:

  • Use available data and reports to identify key insights and make informed decisions for the business and the customer
  • Coach and provide regular feedback to your team on understanding our products and how to be customer-led for the purpose of delivering an exceptional store experience
  • Lead the team to deliver store operations excellence through effective stock management and loss prevention activities
  • Attract, engage and retain talent, building team capability and strong succession planning for the success of your store and the Group
  • Actively maintain a safe place to work for team members and everyone who visits our store with a focus on promoting wellbeing
  • Build and maintain the store roster, ensuring the roster is compliant and balances the needs of the customer and team
  • Understand the brand and business strategy and communicate to the team their part to play in delivering
  • Role model CRG values to create and consistently build a team experience that encourages learning, ownership and shared success.

Attributes You Possess:

  • A genuine desire to be part of the Country Road Group and alignment with our CRG Values
  • Demonstrates a passion for fashion with a professional personal presentation
  • Strong leadership skills in delivering an exceptional customer and team experience
  • Ability to manage budgets, interpreting financial reports and generating efficient rosters
  • Experience managing the performance, productivity, training and development of a team
  • Ability to build and maintain customer relationships by delivering exceptional customer service.

Why Work for Us:

  • A competitive remuneration package and quarterly incentives available
  • Seasonal product allowances and generous discounts for you and your immediate family on all Country Road, Trenery, Politix, Witchery and Mimco products. Further offers and discounts available at Myer
  • Excellent career progression opportunities across the Country Road Group within all of our iconic brands
  • We invest in leadership development programs to enable our Retail leaders to inspire their teams and lead our strategy
  • We are a global business with over 600 store locations and 6,300 team members with a market-leading presence in Australia, New Zealand and South Africa
  • Our Retail Leaders come together each year for our National Retail Conference to drive connection between our brands and foster a culture of continuously learning and evolving.

About Witchery:

Witchery is a daily source of style, inspiration, and sophistication for all women, uniting a love of iconic design with a contemporary view on style. Proving that premium, quality-led design can be a part of every day or night, and that confidence comes not just from what you wear, but how you wear it. We care about the details – quality, responsibility, and exceptional design. We are Witchery.

Country Road Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.

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