Chief Market Efficiency Manager

As a Market Operations Manager, you will play a vital role in driving transformational change for leading brands. With 1,200+ employees across 26 countries, we offer an impressive range of solutions from inspiration and innovation to category management and delivery.

We engage with over 110 million customers every day for our clients, including McDonald's, T-Mobile, O2, Starbucks, and adidas. This presents a unique opportunity to achieve great things and be recognized as the best in your field.

About Us

Breakthrough business-driving ideas come from extraordinary people with the freedom to be their most authentic selves at work. Authenticity and diversity are critical elements of our business. We foster a culture of inclusion and belonging and aspire to be ever-evolving.

tms is a place where brilliant people are better together. If you want your ideas to be heard and to contribute to a culture of inclusion and authenticity, bring us your voice.

1. Lead the implementation of saving initiatives for Australia and New Zealand markets.
2. Support Global CM team to finalize category initiatives for local proposals.
3. Coordinate communication with suppliers (local/regional/global), HFM and MB DC along the process, including markets practice/requirements sharing, process training and transition planning.
4. Support Global CM team to review, align and complete compliance documents required by legal team.
5. Identify non-compliance issues, report it to relevant CM and monitor corrective actions through resolution.
6. Support CMs on quality and sustainability matters.
7. Provide regular updates to the Category Manager and flag any critical delays or risks.
8. Provide insights on markets' Ops core category improvement opportunities in spec, process and total cost efficiency.
9. Maintain oversight of pending approvals and escalate bottlenecks as necessary.
10. Serve as the primary contact for administrative queries from suppliers during onboarding and contracting.
11. Ensure all local suppliers have proper compliance documents in place.
12. Conduct regular meetings with key suppliers on projects, market initiatives and supply review.
13. System maintenance and tracking
14. Lead local system setup and maintenance – ARCHI, Monday.com and MB DC part, including pricing and meeting customer monthly pricing schedule.
15. Support global system setup and maintenance – SIM.
16. Lead local suppliers' compliance documentation completion in iValua.
17. Support global CM on global suppliers' documentation completion in iValua.
18. Track all workflows to ensure timely processing and completion.
19. Prepare clear status reports, checklists, and timelines to ensure transparency and alignment.
20. Coordinate with cross-functional teams, including internal tms teams of AU/NZ, global CM, legal, finance, HFM, and others.
21. Regular meetings with MB on initiatives, products supply, planning and logistics operations.
22. Lead supplier community relationship development and performance as the primary contact for suppliers supporting initiatives for McD AU/NZ.
23. Monitor regulatory changes and trends in the markets (in cooperation with other functions if needed).
24. Summarize key insights and potential impact on the category.
25. Lead non-S2C category investigations for business opportunities.
26. Conduct regular market benchmarks for non-core and low-spend items; initiate tactical actions when needed, unless planned and performed by relevant CM.

Requirements

• Excellent communication skills
• Ability to work independently and as a team member
• Analytical & solution-oriented skills
• Flexibility and pro-activity
• Experience of working within McDonald's system and knowledge of restaurant operations would be preferable
• Proficiency in English (written and spoken)

Employment Details

• Seniority level: Mid-Senior
• Employment type: Full-time
• Job function: Purchasing
• Industry: Manufacturing