Dedicated Client Support Specialist

4 days ago

Central Coast Council, Australia beBeeCare Coordinator Full time
About the Role:

This role involves coordinating the scheduling of care for our clients, including scheduling carers and maintaining related systems and processes.

You will serve as a liaison between referral sources, families, carers, and care managers, providing empathetic and patient contact to build rapport and trust with clients and their families.

Key responsibilities include handling information requests and inquiries from clients and their families, educating them about available services and benefits, implementing and maintaining systems for caregivers, nurses, and other care professionals, and maintaining records and documentation according to quality standards and organizational policies.

About You:
  • You will need strong organizational, problem-solving, and time-management skills, excellent verbal and written communication skills, and proficiency in computing.
  • Australian National Police Check and Working with Children Check are mandatory.
  • First Aid and CPR certification is also required.
  • A full driver's license and reliable, registered vehicle are necessary.
  • The right to work in Australia is a must.
About Our Benefits:

We offer a flexible, inclusive environment committed to work-life balance, competitive salary packages, and opportunities for training and development.

The ideal candidate will have an understanding of the Aged Care and Disability systems, experience supporting staff, and a passion for delivering high-quality care to clients.

Why Choose Us?

We are a leading provider of home care services, dedicated to improving the quality of life for our clients. Our team is passionate about delivering exceptional care and support, and we offer a range of benefits and opportunities for growth and development.

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