
Account Development Manager
2 weeks ago
Job Summary:
We are seeking an experienced Sourcing Account Executive to join our team. The successful candidate will be responsible for managing client relationships, developing and executing strategic plans, and driving business growth.
The ideal candidate will have a strong understanding of the printing industry, excellent communication and interpersonal skills, and the ability to work autonomously in a dynamic environment.
Responsibilities:
- Develop and maintain strong relationships with clients and suppliers;
- Manage client accounts to ensure timely delivery and quality expectations are met;
- Procure and project manage all printing requirements – digital, offset commercial printing, POSM, premiums & display materials;
- Provide technical support and resolve complex issues related to print production processes;
- Assume full responsibility for processing and production of all requests from receipt of brief through to final delivery and invoice preparation;
- Regular liaison with clients and suppliers regarding production schedules; Attend supplier meetings and manage the relationship; Resolve complex supplier issues, and escalate to Account Director when needed;
- Implement Best Practice in conjunction with wider operations and ensure all client Service Levels (SLAs) are met;
Requirements:
- 3-5 years' experience in procuring digital, offset commercial printing, visual merchandising, premiums and point of sales material;
- Strong understanding of all print production processes providing technical input as required;
- Excellent knowledge of 2D and 3D technologies with sound knowledge of general print, packaging and POS products;
- Must be flexible in order to succeed in a dynamic working environment with very strong communication, inter-personal and customer facing skills and fluent in both written and spoken English;
- Strong experience and understanding of all prepress and commercial printing processes;
- Credible at all levels within client, partner and agency organisations;
- Dynamic, yet detail-orientated outlook;
- Self-motivated, able to work autonomously and possess 'can-do' attitude;
- Capable of developing and implementing plans and strategy;
What We Offer:
We offer a competitive remuneration package and fringe benefits to the successful candidate. You will also have an opportunity to work in a reputable company with excellent career exposure.
Key Skills:
- Strategic planning and execution;
- Client relationship management;
- Print production process management;
- Technical support and problem-solving;
- Communication and interpersonal skills;
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