Data Center Operations Specialist
3 days ago
AWS global infrastructure encompasses all AWS data centers, providing customers with innovative services.
The Infrastructure Operations team maintains physical infrastructure standards for safety, security, availability, productivity, capacity, efficiency, and cost.
This position involves risk management, corrective and preventative maintenance, vendor management, and metric reporting in data center engineering operations.
We seek driven and technically inclined individuals with a passion to learn data center engineering operations, ideally with little to no experience.
Key Responsibilities:
- Assisting with contractor management, ensuring compliance with procedures and legislation.
- Maintaining performance benchmarks, analyzing data, and preparing reports on infrastructure operations and maintenance.
- Generating Change Management requests and Incident Management tickets as directed.
- Contributing to documentation related to business and facility operations.
- Supporting rack installation and power/cooling provisioning within constraints.
- Participating in routine maintenance and emergency services on critical systems.
- Learning about design, implementation, commissioning, and build-out of new facilities.
- Assisting with facility asset management and inventory control.
- Participating in construction and operational meetings as needed.
- Supporting Work Order compliance and reviewing contractual SLAs.
- Interfacing with Infra Ops teams for daily operational needs.
- Assisting in resolving infrastructure engineering or service issues.
- Delivering exceptional customer service.
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