Customer Care Professional

2 weeks ago

Sydney, New South Wales, Australia beBeeCustomerCare Full time $48,000 - $72,000
About the Customer Care Professional Role

We are looking for a skilled individual to fill this customer-facing position.

This role involves delivering high-quality service to both internal and external customers by effectively managing orders, enquiries, and issue resolution with professionalism.

Key Responsibilities:
  • Respond to customer queries via phone and email, providing accurate information and resolving issues in a timely manner.
  • Process customer orders efficiently, ensuring all details are correct and following up on any discrepancies.
  • Compile reports and documentation to maintain quality and audit standards.
What We're Looking For:
  • A proven track record of customer service or a similar field.
  • Excellent communication and problem-solving skills.
  • A proactive approach to resolving issues and meeting deadlines.

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