Community Feedback Manager

5 days ago


Melbourne, Victoria, Australia beBeecustomer Full time $73,395 - $85,915
Community Feedback Coordinator

We are seeking a skilled and empathetic Community Feedback Coordinator to join our team. The ideal candidate will be responsible for responding to and managing complaints, feedback, and incidents in a timely and considerate manner.

The Community Feedback Coordinator will work collaboratively with our third-party service providers to resolve complaints and ensure that all parties are informed and involved in the resolution process.

This role requires excellent communication and problem-solving skills, as well as the ability to analyze data and identify trends in complaints. The successful candidate will have a strong understanding of customer service principles and be able to develop effective solutions to address complaints and prevent recurrence.

Key duties of the role include:



  • Melbourne, Victoria, Australia beBeeCustomer Full time $55,000 - $86,000

    About the RoleWe are seeking a skilled professional to manage and maintain our store feedback process.Manage customer inquiries and feedback to ensure optimum resolution.Triage queries and resolve them in accordance with established Service Level Agreements (SLAs).Follow up on outstanding issues with internal and external stakeholders.Conduct thorough...


  • Melbourne, Victoria, Australia beBeeCustomerFeedback Full time $100,000 - $140,000

    Job Overview\This role is responsible for leading the customer feedback and complaints management function.\Key Responsibilities:\\Providing strategic and operational direction on customer feedback and complaints management\Leading the planning and delivery of the customer feedback and complaints program for major events\Governing the analysis and reporting...

  • Feedback Analyst

    2 weeks ago


    Melbourne, Victoria, Australia beBeeFeedback Full time $75,000 - $105,000

    As a key player in the automotive aftermarket, we are seeking a skilled professional to join our team.The successful candidate will be responsible for managing store and customer feedback processes. This involves effective management of electronic catalogues, ensuring accuracy through the triage of queries and resolution within Service Level Agreements...

  • Feedback Specialist

    2 weeks ago


    Melbourne, Victoria, Australia beBeeCustomerServant Full time $80,000 - $110,000

    Are you looking for a career opportunity that combines technical expertise with excellent customer service skills?Job OverviewThis role involves managing the feedback process for our electronic catalogue, ensuring accuracy and efficiency in query resolution.Key ResponsibilitiesManage store and customer feedback to ensure data integrity and optimize query...


  • Melbourne, Victoria, Australia beBeePatientFeedback Full time $120,000 - $160,000

    Role Overview: We are seeking a Patient Feedback Champion to lead our approach to patient experience and feedback.This is a leadership role that works across all sites and services, guiding how we listen, respond, and learn from the experiences of our patients and their families.With a strong focus on innovation, early intervention, and continuous...


  • Melbourne, Victoria, Australia beBeeFeedback Full time $97,059 - $99,995

    Embed a lived experience perspective in all feedback processes and practices.The Lived Experience Feedback Coordinator will lead and coordinate a national feedback system, ensuring that a lived experience perspective is embedded and experienced in all feedback processes and practices.The role works in partnership with consumers, carers, family, external...


  • Melbourne, Victoria, Australia Monash Council Full time

    Only current Monash University students are eligibleCasual position (Up to 15 hours per week)$40.79 per hour plus superannuationSupport residents to achieve positive behavior changeClosing 15 September 2025 About UsMonash is a dynamic organisation committed to providing excellence in service delivery.Located in the eastern region, Monash is a cosmopolitan...


  • Melbourne, Victoria, Australia beBeeAnalyst Full time $60,000 - $80,000

    Job TitleWe are seeking a Store Feedback and Research Analyst to manage store feedback, triage queries, and conduct research on store queries.Key ResponsibilitiesManage store and customer feedback processTriage queries to ensure optimum resolutionActively follow up on outstanding issues with internal and external stakeholdersConduct research on store...


  • Melbourne, Victoria, Australia beBeeCustomer Full time $40,000 - $60,000

    Customer experience is key to driving sales and customer loyalty.About the RoleWe are seeking reliable and detail-oriented Customer Service Reviewers to visit retail outlets and provide valuable feedback on store presentation, service, selling skills, cleanliness, and more.Responsibilities:Pose as a customer and make detailed observations about your...


  • Melbourne, Victoria, Australia beBeeFeedback Full time $40,000 - $60,000

    Job Overview">Customer Service Reviewers are required to visit retail outlets and provide detailed feedback on store presentation, service, selling skills, cleanliness, etc.This work involves posing as a customer while making observations about the experience, then completing a survey online about the experience.">The ideal candidate has an eye for detail,...