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Business Risk Coordinator

1 month ago


Sydney, New South Wales, Australia AXA Group Full time

Exceptional Opportunity in Middle Office Operations

We are seeking an experienced Business Risk Coordinator to join our dynamic team in Sydney, NSW. This is a fantastic opportunity for someone who is passionate about providing exceptional support in the middle office operations of the insurance industry.

About the Role

  • This role will involve working collaboratively with the offshore team to ensure timely requests of quotes, name clearance and accurate binding of quotes are met.
  • You will be responsible for proactive engagement with underwriting to ensure an efficient and smooth account hand over for accounts to ensure information received is understood and complete in order to process / instruct policies on system(s).
  • You will also be accountable for ensuring timely implementation of system procedures and creation of instruction document, ensuring related data is complete & accurate to instruct local policy details.
  • In addition, you will be responsible for complete documentation of files handled by role holder in UW file (on document management system).
  • You will be required to keep track of implementation progress and liaise with local staff to resolve queries.
  • At request of Underwriting, you will ensure timely and high quality implementation of mid-term endorsements, issuance of certificates of insurance and focus on premium collection monitoring (according to the processing rules and guidelines, incl. system data entries).
  • You will address requests originating from client/broker immediately and refer to Underwriters.
  • You will develop expert level knowledge with regards to systems and processes and keep abreast of new guidelines published. Act as reference point for others when questions come up and/or uncertainties exist.
  • You will ensure data quality accuracy ratios at the defined level/metrics.

About You

  • You will report to the Team Lead, Australia.
  • You will need permanent Australian Working Rights for this role.
  • You will have proven experience in the insurance industry with an operations background in middle office. Previous experience in a corporate organisation is ideal.
  • You will be able to communicate effectively with internal and external stakeholders at all levels of sophistication.
  • You will have great time management skills and be able to efficiently juggle numerous concurrent responsibilities.
  • You will be able to develop and maintain productive working relationships with internal and external stakeholders.
  • You will be capable of working collaboratively with a virtual team.
  • You will have attention to detail: understands the importance of getting the little detail's right and takes pride in getting it right the first time.
  • You will be results oriented: approach tasks proactively and anticipate needs. Think quickly and prioritize multiple work streams without sacrificing quality. Act with a sense of urgency.

About AXA XL

AXA XL is known for solving complex risks. We don't just provide re/insurance, we reinvent it. By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.

We partner with those who move the world forward.

Estimated Salary: $85,000 - $110,000 per annum, depending on experience.