Nights Guest Service Ambassador

1 week ago


City of Greater Bendigo, Australia RBH Full time

About Us

At RBH, we prioritize our people and strive to create a work environment that values diversity, health, and wellbeing. Our commitment to sustainability and individuality sets us apart from competitors and has earned us a Top 30 Best Places to Work in Hospitality rating.

A Day in the Life

As a Guest Services Assistant at RBH, you'll work closely with the Deputy General Manager to deliver exceptional guest experiences. Your role will involve wearing multiple hats, including Guest Service Agent, Receptionist, and Food & Beverage Assistant, ensuring no two shifts are the same.

Our Team

Our team is like a family, working together to provide outstanding guest service. We're an enthusiastic and authentic group of individuals who prioritize teamwork and great service.

What We're Looking For

  • Communication Skills: Outstanding communication skills are essential for success in this role.
  • Customer-Facing Experience: Previous experience in a customer-facing role is preferred, but not required. We'll provide training for the right candidate.
  • Attitude: A can-do attitude and a willingness to learn are key qualities we're looking for.
  • Technical Skills: You should be computer literate and possess a professional telephone voice.

What We Offer

  • Benefits Package: We offer a comprehensive benefits package that includes discounted hotel room rates, extra days off for birthdays, flexible working arrangements, and a pension.

Equal Opportunities

RBH Hospitality Management is an equal opportunity employer, committed to hiring a diverse workforce and sustaining an inclusive culture. If you require reasonable adjustments during the hiring process, please don't hesitate to contact us.



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