Night Auditor

{"title": "Night Auditor Role at Crowne Plaza Hotels & Resorts", "description": "

At Crowne Plaza Hotels & Resorts, we're looking for a skilled Night Auditor to join our Front Office Team. As a Night Auditor, you will be responsible for managing and overseeing all hotel operations during nights, ensuring the safety and security of guests and colleagues, and accurately completing the night audit function.

Key Responsibilities:

• Reconcile the day's trading for the hotel
• Prepare daily reports and balance all credit cards and room charges
• Assist with guest enquiries and process guest arrivals and departures as required
• Distribute reports to relevant departments
• Provide friendly, efficient, and professional service to all guests
• Familiarize yourself with VIP and regular guests to meet their requests and needs
• Offer a range of guest services, including kitchen, room service, housekeeping, maintenance, reception, and reservations
• Ensure hotel security and safety are managed

Requirements:

• Relevant experience in a Hotel Reception or Front Office position
• Ability to work night shifts from 10:30pm - 06:30am
• Confident and outgoing personality
• Excellent numerical, numeracy, and problem-solving abilities
• True hospitality professional dedicated to providing guest service excellence
• Knowledge of Opera would be advantageous

We offer a competitive salary, a wide range of benefits, and a supportive work environment. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance.

", "requirements": "

We're looking for a skilled Night Auditor to join our Front Office Team. As a Night Auditor, you will be responsible for managing and overseeing all hotel operations during nights, ensuring the safety and security of guests and colleagues, and accurately completing the night audit function.

Key Requirements:

• Relevant experience in a Hotel Reception or Front Office position
• Ability to work night shifts from 10:30pm - 06:30am
• Confident and outgoing personality
• Excellent numerical, numeracy, and problem-solving abilities
• True hospitality professional dedicated to providing guest service excellence
• Knowledge of Opera would be advantageous

We offer a competitive salary, a wide range of benefits, and a supportive work environment. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance.

", "company": "Crowne Plaza Hotels & Resorts"}

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