Insurance Claims Team Manager

1 week ago


Brisbane, Queensland, Australia beBeeClaims Full time $91,234 - $123,456

Job Overview:

We are seeking a seasoned Insurance Claims Team Manager to lead our claims team, ensuring exceptional customer service and process excellence.

Key Responsibilities:

  • Lead the team to deliver high-quality customer service and process adherence
  • Monitor and support the management of insurance claims, including workload prioritization and claim review
  • Provide technical support on product, process, system, and compliance
  • Drive productivity and deliver performance reporting
  • Contribute to strategic and operational activities to improve claims performance

Ideal Candidate:

  • Previous team leadership experience with a proven ability to motivate and develop a team
  • Able to influence and coach staff to achieve customer-focused outcomes
  • Sound judgment skills with strong attention to detail
  • Effective problem-solving and conflict resolution skills

About Our Organisation:

We are a leading insurer in Australia, providing a range of general insurance products. We value individual differences and strive to create an inclusive culture.



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