
Insurance Claims Team Manager
1 week ago
Job Overview:
We are seeking a seasoned Insurance Claims Team Manager to lead our claims team, ensuring exceptional customer service and process excellence.
Key Responsibilities:
- Lead the team to deliver high-quality customer service and process adherence
- Monitor and support the management of insurance claims, including workload prioritization and claim review
- Provide technical support on product, process, system, and compliance
- Drive productivity and deliver performance reporting
- Contribute to strategic and operational activities to improve claims performance
Ideal Candidate:
- Previous team leadership experience with a proven ability to motivate and develop a team
- Able to influence and coach staff to achieve customer-focused outcomes
- Sound judgment skills with strong attention to detail
- Effective problem-solving and conflict resolution skills
About Our Organisation:
We are a leading insurer in Australia, providing a range of general insurance products. We value individual differences and strive to create an inclusive culture.
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