Claims Executive

11 hours ago

Brisbane, Queensland, Australia Insurance House Full time

Overview
Join to apply for theClaims Executiverole atInsurance House.
This role is part of the integration of Network Insurance Group and Insurance House within Steadfast Group.
We are looking for a Claims Executive to manage a portfolio of property claims and proactively support successful outcomes through strong client advocacy and claims management.
Responsibilities
End-to-end management of domestic property claims
Liaise with clients, brokers, underwriters, loss adjusters, and other key stakeholders
Contribute to claims reporting and dispute resolution
Work closely with Account Managers to support clients throughout the claims journey
Support the broader claims team and Claims Manager in achieving national claims outcomes
About You
With experience managing end-to-end claims, specifically within domestic property, you understand the importance of process, service standards, and achieving the best outcome for clients.
You're a clear communicator who builds strong relationships with clients, insurers, and internal teams.
You work well with account managers to resolve issues and guide clients through the claims journey, including disputes when needed.
Organised, collaborative, and proactive, you thrive in a team environment and aren't afraid to lend a hand or ask for support.
You're proactive, resilient, and detail-focused.
Your results-driven mindset will see you succeed and enjoy the role.
About Us
In January 2025 Steadfast Group announced the upcoming integration of two of its largest brokerages, Network Insurance Group and Insurance House.
The combined business serves 60,000 clients and generates $800 million in gross written premium, annually.
The integration enhances our market position, broadens our product offerings, and creates synergies to drive continued growth.
We are committed to building a sustainable future and delivering exceptional service to our clients.
Insurance House and Network Insurance Group are proud to be significant contributors to the success of Steadfast Group as well as to benefit from it.
Details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Other
Industries: Insurance
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