High-Performing Care Team Leader Wanted

5 days ago

Brisbane, Queensland, Australia beBeeCare Full time $100,000 - $150,000

About our Care Leadership Opportunity

Job Description

We are seeking a dedicated and experienced leader to join our team as a Care Team Manager. In this role, you will be responsible for leading a team of Care Team Leaders and guiding them to deliver safe, high-quality, person-centred services for our Members.

You will work closely with the Head of Care and Quality to ensure that our care services meet the highest standards, exceeding Aged Care and NDIS requirements. Your leadership skills will help shape a positive, engaged team culture and contribute to the growth and strategic direction of our care and support services.

In addition, you will oversee the safe, effective, and meaningful care in your teams, manage escalated incidents and complaints, and provide expert guidance on complex care issues to drive measurable outcomes.

Main Responsibilities:
  • Lead and support Care Teams to deliver high-quality, person-centred services aligned with organisational standards.
  • Oversee the safe, effective, and meaningful care in your teams, ensuring they exceed Aged Care and NDIS requirements.
  • Manage escalated incidents and complaints.
  • Provide expert guidance on complex care issues to drive measurable outcomes.
  • Champion quality, safety, and continuous improvement through governance and policy, and work collaboratively with colleagues to drive needed change.
  • Manage team resourcing and workload to support workforce sustainability.
  • Mentor Team Leaders to enhance engagement, satisfaction, and development in our people.
  • Partner with your Head of Department and the People Team to forecast and plan workforce needs.
  • Contribute to strategic initiatives and tech enhancements for better Member and Helper experiences.
  • Lead accreditation and certification readiness.
  • Monitor and achieve performance goals, balancing growth, stability, and sustainability.
Required Skills and Qualifications

Tertiary qualification in a health-related field (e.g. nursing, allied health, social work) is essential. Proven leadership experience in multidisciplinary teams delivering safe, high-quality care and support is also required.

Demonstrated innovation in care delivery with measurable consumer outcomes, as well as senior experience in Commonwealth-funded aged care and NDIS community supports, are highly valued.

Benefits

This is an excellent opportunity to join a dynamic team and make a real difference in the lives of our Members. As a Care Team Manager, you will have the opportunity to develop your leadership skills, work with a talented team, and contribute to the growth and success of our organisation.

We offer a range of benefits, including professional development opportunities, flexible working arrangements, and a supportive work environment.

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