High-Performing Team Leader

4 days ago

Brisbane, Queensland, Australia beBeeTeamLeader Full time $55,000 - $70,000
Job Overview

Dual Site Concession Managers are responsible for leading a high-performing team and driving engagement by building a culture of excellence within our stores.

To deliver an elevated customer experience, they work closely with Store Managers to demonstrate sales skills, product knowledge, and long-lasting relationships.

Benefits of Joining Our Team

  • Up to 50% discount on Seed Heritage products
  • $1,000 annual clothing allowance
  • Generous discounts across Brandbank Group Brands
  • Monthly and seasonal bonus potential
  • A supportive team culture and environment
  • A clear career pathway towards future leadership opportunities
  • An Employee Referral Program - be rewarded for referring great new people to the team
  • Health and Wellness initiatives with access to an Employee Assistance Program
The Role
  1. Drive a customer-focused culture and create a memorable experience with every interaction.
  2. Empower the team through ongoing training, mentoring, and collaboration.
  3. Work with leadership to build an effective concession space.
  4. Motivate the team to meet sales targets and business Key Performance Indicators (KPIs).
  5. Drive operational excellence, manage rosters, and prepare back-of-house administration.
Required Skills and Qualifications
  • Experience in a similar role supervising teams of up to 5 staff members.
  • An independently motivated leader able to work autonomously.
  • A supportive leader who can motivate and mentor a team to achieve success.
  • Demonstrated commercial acumen to drive sales, wage targets, and shrinkage KPIs.
  • An eye for detail with a passion for styling and Visual Merchandising.
  • Exposure to large stock volumes and stock management.
  • A genuine desire to be part of the organization and alignment with its values.
  • Ability to build and maintain customer relationships by delivering exceptional customer service.

Key Responsibilities

The Dual Site Concession Manager is accountable for driving business growth, improving customer satisfaction, and developing a high-performing team. They must be able to balance multiple priorities, manage competing demands, and make informed decisions that align with organizational goals.

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