Retail Operations Lead

3 weeks ago

Sydney, New South Wales, Australia The Reject Shop Full time

Key Responsibilities:

As a Store Manager at The Reject Shop, you will lead a high-performing customer-focused team to deliver exceptional service. Key responsibilities include:

  • Developing and implementing strategies to drive sales growth and improve customer satisfaction.
  • Managing store operations, including inventory management, visual merchandising, and stock control.
  • Building and maintaining a high-energy team environment, fostering a sense of retail adventure and driving employee engagement.
  • Providing coaching and development opportunities to team members, promoting career growth and succession planning.
  • Ensuring a safe and respectful work environment, adhering to company policies and procedures.

Requirements:

To succeed in this role, you will need:

  • Strong leadership and management skills, with a proven track record of driving results and improving customer satisfaction.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with team members, customers, and stakeholders.
  • Ability to work in a fast-paced retail environment, with a strong focus on customer service and team management.
  • Knowledge of retail operations, including inventory management, visual merchandising, and stock control.

What We Offer:

As a Store Manager at The Reject Shop, you will enjoy a competitive salary package, including:

  • A highly competitive salary and annual bonus structure.
  • A comprehensive benefits package, including health insurance, superannuation, and paid parental leave.
  • Opportunities for career growth and development, with a clear path for promotion to senior leadership roles.
  • A supportive and diverse work environment, with a focus on work-life balance and employee well-being.

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