Retail Operations Manager

4 weeks ago

Sydney, New South Wales, Australia Frontline Retail SA Full time

Job Title: Retail Operations Manager

About the Role:

We are seeking a dynamic and experienced Retail Operations Manager to oversee three performing retail stores in Adelaide. This is a great opportunity to lead large-volume operations in a fast-growing brand that has quickly gained traction in the SA market.

Key Responsibilities:

  • People Leadership: Lead, mentor, and inspire store managers and their teams, ensuring exceptional performance and customer satisfaction.
  • Customer-Centric Focus: Ensure that each store delivers outstanding service, creating a memorable experience for every customer.
  • Operational Excellence: Manage and improve store operations, from inventory control to visual merchandising, to drive sales growth.
  • Performance Management: Monitor and analyse store KPIs to maintain high standards and achieve targets.
  • Strategic Growth: Play an active role in the continued success of the brand in SA, identifying opportunities to grow the business further.

What You Will Bring:

  • Proven experience as a Retail Operations Manager, ideally within a large-format or high-volume retail environment.
  • Exceptional people management skills with a strong focus on coaching and developing talent.
  • A passion for customer service and a desire to deliver best-in-class retail experiences.
  • Strong business acumen with the ability to make data-driven decisions.
  • A hands-on approach to problem-solving and operational improvements.

What's in it for You:

  • Opportunity to grow with a rapidly expanding brand.
  • Salary of $85K - $90K + Super.
  • Christmas Bonus linked to sales and performance.
  • Phone and fuel allowance with car servicing.
  • Mostly a Monday to Friday role with a minimum of 3 days in store.
  • Be part of a vibrant, customer-focused company that values innovation and teamwork.

About Frontline Retail SA:

Frontline Retail SA is a rapidly growing retail brand that has quickly gained traction in the SA market. We are committed to delivering outstanding customer experiences and driving sales growth through operational excellence.

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