Lead Retail Operations Manager

3 days ago


Sydney, New South Wales, Australia Retailworld Resourcing Full time

Overview


Retailworld Resourcing is seeking an experienced Assistant Store Manager to lead our Castle Hill store. As a key member of our retail team, you will be responsible for driving sales growth, developing staff, and delivering exceptional customer service.



About the Role


This is an excellent opportunity to join a premium Australian home and lifestyle brand as a senior retail operations manager. You will manage day-to-day store operations, focusing on customer satisfaction, sales growth, and team performance. Your success will be measured by your ability to drive sales, develop staff, and maintain high standards of customer service.




  • Main Responsibilities:
  • Develop and implement strategies to increase sales and drive team performance
  • Manage day-to-day store operations, ensuring customer satisfaction and excellence in service
  • Recruit, train, and motivate staff to maintain high standards of customer service
  • Lead and support a small team of up to 6 members


Requirements


To succeed in this role, you will need proven experience in a retail environment, demonstrable success in leading and motivating teams, good understanding of financial targets, and commercial awareness. Excellent communication, interpersonal, and customer service skills are essential.




  • Key Skills & Qualifications:
  • Proven experience in a retail environment
  • Demonstrable success in leading and motivating teams
  • A good understanding of financial targets and commercial awareness
  • Excellent communication, interpersonal, and customer service skills


Benefits


This is a competitive opportunity with a salary of $65,750, bonus structure, comprehensive training, and development opportunities, Tuesday-Saturday roster, one 3-day weekend per month, and staff discounts across our products and services.



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