Lead Retail Operations Manager
3 days ago
Overview
Retailworld Resourcing is seeking an experienced Assistant Store Manager to lead our Castle Hill store. As a key member of our retail team, you will be responsible for driving sales growth, developing staff, and delivering exceptional customer service.
About the Role
This is an excellent opportunity to join a premium Australian home and lifestyle brand as a senior retail operations manager. You will manage day-to-day store operations, focusing on customer satisfaction, sales growth, and team performance. Your success will be measured by your ability to drive sales, develop staff, and maintain high standards of customer service.
- Main Responsibilities:
- Develop and implement strategies to increase sales and drive team performance
- Manage day-to-day store operations, ensuring customer satisfaction and excellence in service
- Recruit, train, and motivate staff to maintain high standards of customer service
- Lead and support a small team of up to 6 members
Requirements
To succeed in this role, you will need proven experience in a retail environment, demonstrable success in leading and motivating teams, good understanding of financial targets, and commercial awareness. Excellent communication, interpersonal, and customer service skills are essential.
- Key Skills & Qualifications:
- Proven experience in a retail environment
- Demonstrable success in leading and motivating teams
- A good understanding of financial targets and commercial awareness
- Excellent communication, interpersonal, and customer service skills
Benefits
This is a competitive opportunity with a salary of $65,750, bonus structure, comprehensive training, and development opportunities, Tuesday-Saturday roster, one 3-day weekend per month, and staff discounts across our products and services.
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