Administrative Services Coordinator

2 weeks ago

Sydney, New South Wales, Australia beBeeAdministration Full time $60,000 - $80,000

Job Opportunity

We are seeking a highly motivated and organized individual to fill the role of an Administration Assistant. This position offers an excellent opportunity for someone looking to develop their insurance career and gain valuable experience in a fast-paced environment.

The successful candidate will be the first point of contact for all administrative requirements, answering incoming calls and responding to client queries via telephone and email. They will also provide support and advice to policyholders and stakeholders during the claims process.

This role requires strong customer service skills, attention to detail, and the ability to work well under pressure. The ideal candidate will have previous insurance experience and be proficient in Microsoft Office, particularly Excel.

In addition to performing general administration duties, the successful candidate will be responsible for inbox and diary management for the office, supporting the teams through general administration tasks.

About Us

We value diversity and aim to create a workplace where our people feel valued, respected, and empowered. If you are passionate about delivering exceptional customer service and working in a dynamic team environment, we would love to hear from you.

Key Responsibilities

  • Be the main point of contact for all administrative requirements.
  • Answer incoming calls promptly and respond to client and insured queries via telephone and email.
  • Provide support and advice to policyholders and key stakeholders during the claims process.
  • Prepare reports by collecting and summarizing information required.
  • Perform general administration duties as required.
  • Support the teams through general administration tasks.

Requirements

  • A can-do attitude with great customer service skills and strong attention to detail.
  • Excellent verbal and written communication skills.
  • Strong organizational and interpersonal skills (relationship building).

About You

We are seeking a talented and enthusiastic individual who is passionate about delivering exceptional customer service and working in a dynamic team environment. If you are a self-motivated and organized individual with a strong desire to learn and grow, we encourage you to apply for this exciting opportunity.

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