Enterprise Knowledge Leader

3 days ago

Canberra, ACT, Australia beBeeKnowledgeManager Full time $70,000 - $110,000

Clear, effective knowledge management is crucial for enterprise success. A Knowledge Manager plays a pivotal role in leading initiatives that ensure high-quality content delivery and consistent customer outcomes.

About the Role:
  • Lead and govern an organisation's knowledge management framework to drive strategic business objectives
  • Develop, curate, and maintain accurate and user-friendly knowledge articles that cater to diverse user needs
  • Establish and manage content lifecycle processes to ensure timely updates and reviews
  • Provide training, guidance, and resources to enhance capability across teams and foster a culture of knowledge sharing
Key Qualifications:
  • Demonstrated experience in ICT or service-focused knowledge management with a strong understanding of ITIL frameworks
  • Excellent stakeholder engagement, governance, and performance reporting skills
  • Aptitude for analysing complex information and developing actionable insights

We invite applications from individuals who possess transferable skills and hold current TSPV clearances.

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